Cancellation and Refund Policy

Effective Date: 04/10/2024

Learning Destiny Private Limited ("Company", "we", "us", or "our") Cancellation and Refund Policy outlines our policies and conditions regarding cancellations, returns, and refunds for the courses, services, and products ("Services") offered on our platform. By enrolling in our courses or purchasing our Services, you ("User", "you", "your") acknowledge and agree to this policy.

Table of Contents

  1. No Cancellation and Refund Policy
  2. Exceptions to the No Refund Policy
  3. Payment Disputes and Chargebacks
  4. Changes to the Cancellation and Refund Policy
  5. Contact Information

1. No Cancellation and Refund Policy

1.1 No Cancellation

Learning Destiny Private Limited does not permit cancellations for any of the courses, subscriptions, or services once the payment has been made and the enrollment has been confirmed. This applies to all users and all services offered by us, including but not limited to online courses, learning materials, live sessions, and any digital content.

1.2 No Refund

We do not offer refunds under any circumstances, including but not limited to:

  • Non-attendance or partial attendance of the enrolled course.
  • Dissatisfaction with course content or instructors.
  • Change of personal circumstances or schedule conflicts.
  • Delay in accessing course materials or technical issues unless caused by a fault on our part.

By purchasing or enrolling in our Services, you expressly agree to this no-refund policy.

2. Exceptions to the No Refund Policy

2.1 Fraudulent Transactions

If you believe your account or payment has been compromised or that a fraudulent transaction has occurred, please reach out to us immediately at [email protected]. We will investigate the matter and take appropriate action in accordance with RBI guidelines and applicable laws.

2.2 Course Cancellation by the Company

In the rare event that a course is canceled by Learning Destiny Private Limited due to unforeseen circumstances, technical issues, or lack of availability of instructors, you will be provided with alternative options, which may include enrollment in a similar course, a credit voucher, or a refund at our discretion.

3. Payment Disputes and Chargebacks

3.1 Resolution of Payment Disputes

In case of any disputes related to payments, please contact us directly before initiating a chargeback with your bank. We are committed to resolving any issues amicably and promptly.

3.2 Unauthorized Transactions

If you notice any unauthorized or suspicious transactions, please notify us immediately at [email protected]. We will conduct an internal investigation and, if necessary, coordinate with the relevant financial institutions to resolve the issue in compliance with RBI guidelines.

4. Changes to the Cancellation and Refund Policy

We reserve the right to update or modify this policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website. Users are encouraged to review this policy periodically to stay informed of any changes.

5. Contact Information

If you have any questions, concerns, or require assistance regarding this Cancellation and Refund Policy, please contact us at: